AFTER-SALES SUPPORT

Technical support for delivered WOLIFT equipment

WOLIFT provides practical after-sales support for delivered vacuum lifters, crane systems and custom handling equipment. To help our engineers diagnose the issue quickly, please provide the equipment model or project reference, operating condition, fault description and clear photos or video.

01

Remote Troubleshooting

Share the equipment reference, fault description, vacuum pressure reading, photos or video for initial technical diagnosis and recommended action.

02

Spare Parts Support

Confirm replacement suction pads, filters, seals, valves, hoses, switches and other service parts according to the delivered configuration.

03

Operation and Maintenance Guidance

Receive guidance for safe operation, daily inspection, suction pad replacement, filter checking, hose inspection and routine maintenance.

04

Service Follow-Up

Track the support request from diagnosis to recommended action, parts confirmation, maintenance advice and final follow-up.

SERVICE REQUEST

Information to prepare before contacting support

  • Equipment model or project reference
  • Current operating condition and application environment
  • Fault description, occurrence time and alarm status
  • Photos or video of the equipment, vacuum gauge and affected parts
  • Required spare parts, such as suction pads, filters, seals, valves, hoses or control components